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SAVE 10% off every subscription order

Plus new subscribers get an extra 30% off your first subscription delivery
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The Benefits

Save Money

10% off on every ongoing subscription order. Plus earn reward points with every spend.
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CHOOSE HOW OFTEN

Choose your delivery frequency that suits your needs, and get trackable door-step delivery
CHOOSE HOW OFTEN

Easy-to-use

Skip, pause or cancel your subscription at any time within your account
Easy-to-use

Happy & Healthy Pets

Get the best natural dog & cat food for quality nourishment and a healthy, happy pet!
Happy & Healthy Pets
Assorted ingredients including a bowl of dog food, vegetables, and chicken on a wooden surface. Assorted ingredients including a bowl of dog food, vegetables, and chicken on a wooden surface.

Subscribe & Save Benefits

Subscribers Save More

  • ​30% Off Your First Subscription
  • 10% Off Every Future Order
  • 250 Bonus points on your 1st order
  • 500 Extra bonus points on 3rd & 5th orders​
  • Earn loyalty points with every order

🐾 Why pay more? Subscribing is easy, and simple to manage.🐾

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Brown and white dog with black and white cat sitting on the floor looking upwards Brown and white dog with black and white cat sitting on the floor looking upwards

Total control

flexible deliveries made simple


Set your schedule and change it anytime

Delivered straight to your door

Skip, reschedule or cancel whenever it suits you

It’s that simple

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Pet Nutritionist at Naturo Pet Foods

Victoria Donaldson


“Good nutrition is foundational for a healthy, happy pet. At Naturo, we believe every meal should contribute to long-term wellbeing, which is why we use carefully selected, natural, high-quality ingredients for our expertly balanced recipes.

It gives pet owners confidence that, even on their busiest days, they’re still giving their pets the very best.”

A selection of pet food, alongside visible ingredients such as chicken pieces, peas, carrots, and a potato, arranged on a table with a chopping board and bowls. A selection of pet food, alongside visible ingredients such as chicken pieces, peas, carrots, and a potato, arranged on a table with a chopping board and bowls.

Naturally better nutrition

Our Recipes

Our recipes are 100% natural with added vitamins and minerals

We select only the finest, natural dog food ingredients to create balanced, nutritious meals that keep your pets healthy and happy. No extras, just wholesome goodness in every bite

Learn More

Talk to a real person when you need it

CUSTOMER SUPPORT

Have a question about your subscription or recent order?

Our customer care team is here to help. Available every weekday from 9am–5pm, you can speak directly to a real person who understands our products and is ready to support you

Contact Us

Need more Help?

General
Order & Delivery
Subscribe & Save FAQs

Can I Order Over The Phone?

Absolutely! Just give us a call on 0800 433 4522 to speak to one of our colleagues who can process an order for you over the phone if you prefer this method of ordering. Please note you will still need an email address to complete phone orders.

Do You Offer Any Discount For Bulk Orders?

Unfortunately, we do not currently offer a discount for bulk orders or a breeder’s programme. You can save money regularly by getting 10% with our Subscribe & Save service.

Do I Have To Create An Account On Your Website To Purchase?

To complete a purchase from our website, you can either check out as a Guest or Create an Account. The benefits to creating an account include being able to join our Subscribe & Save programme to receive 30% off your first order and 10% off every order, and being rewarded through our Loyalty & Rewards scheme.

Need more help? Get in touch

Need more help? Get in touch

Can I Amend Or Cancel My Order Once It Has Been Placed?

This is due to our extremely fast turnaround time you are unable to amend or cancel your order once it has been placed. This allows us to pack orders as quickly as possible once received.

Who Will Deliver My Naturo Order?

Online orders to be delivered to Northern Ireland and Ireland are delivered by DPD Ireland. Your tracking number can be used on their site at www.dpd.ie/tracking.


Online orders to be delivered within GB will be delivered by DPD UK. Your tracking number can be used on their site at https://track.dpd.co.uk/


*In extenuating circumstances other couriers may be used such as Royal Mail, Evri & UPS.

I Live Abroad, Can An Order Be Delivered Outside Of The UK?

Please get in touch with us at customercare@naturopetfoods.com and let us know which product you would like, the quantity, and the desired delivery address. We also have distributors worldwide if you prefer to purchase in person. We can let you know your nearest provider at the same email address.

I Have Been Sent The Wrong Order

We are sorry to hear you have received the incorrect product. Please contact us via email at customercare@naturopetfoods.com where one of our team will assist you.

My Order Has Arrived Damaged

We are sorry to hear your order has arrived damaged. At Naturo we are committed to giving you the best possible products. Should any product purchased from Naturopetfoods.com be found to be faulty or damaged in transit, we will be pleased to arrange to either refund or replace the product.
When claiming for damaged items, please ensure the damaged goods and packaging are kept in the condition they were in at delivery in case inspection is needed. Where a damage inspection is needed for perishable goods, please take and keep a photograph of the time of arrival for inspection. Damaged in transit returns should be notified to naturopetfoods.com within 48 hours. Please supply us with the best before date and batch code number along with your order reference number when contacting us through customercare@naturopetfoods.com

What Are Your Delivery Costs?

Delivery is free on orders over £50/€55. For orders this amount or below there is a £7.50 delivery charge.

Where do you Deliver?

Our Naturo range is currently available for delivery throughout Mainland UK, Northern Ireland, and Ireland. Unfortunately, zonal charges apply to items going to the Scottish Highlands and Islands. This is dependent on the number of boxes and the weight of each box. For International Order deliveries and further queries please email us directly at customercare@naturopetfoods.com

Need more help? Get in touch

Need more help? Get in touch

How do I earn bonus points with my subscription?

As a bonus for being a subscriber to Naturo Natural Pet Foods, you'll receive 500 points (£5) on your 3rd subscription order and an additional 500 points on your 5th subscription order, once the order is fulfilled.


These points are automatically added to your account and can be redeemed on future purchases. It’s our way of saying thanks for being a loyal customer!

Need more help? Get in touch

Need more help? Get in touch

  • Subscribe & Save Today

    At Naturo, we only use high quality, natural ingredients that are fresh and locally sourced, where possible. We combine Essential Proteins, Fibre and Carbohydrates, Fats and Oils, Vitamins and Minerals to create a natural and nutritious meal for your pet.

    High Meat Content Naturo teal roundel icon Recipes for digestive and allergy sensitive
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